Are gas lamps safe?
Where can I view your Product Brochure?
PERFORMANCE
What types of gas do your lamps use?
Can open flame be used with liquid propane (LP) gas?
How much gas do AGLW fixtures burn when operating?
How do you turn a gas lamp on and off?
We recommend leaving gas lamps burning 24 hours a day to reduce wear-and-tear of the components and to keep the gas line warm, preventing any buildup of debris or insects that may effect proper gas flow.
When using an open flame burner with Natural Gas, you may add an electronic ignition system for an upcharge. This requires both Natural Gas and 110/120V electric be run to each fixture and will allow you to control the flame with a light switch or a timer.
The electronic ignition system can only be purchased from AGLW in a new lamp. Find more information about our electronic ignition system.
How much light do American Gas Lamp Works fixtures produce?
Gas mantle lamps, GasGlow® LED and electric candelabra base lamps produce bright light and can be a primary illumination source. As a rule of thumb, each gas mantle and GasGlow® LED mantle produces the equivalent light output of a 50-watt incandescent electric bulb. As a result, a quad-mantle gas lamp or GasGlow® LED would produce light equivalent to about two 100-watt incandescent bulbs.
Do you offer low voltage electric assemblies?
Can wind affect gas lamp performance?
PRODUCTION
How long does it take to receive my product?
What are your lights made from?
Do you make custom products?
Can I return a product if I don’t like it or it doesn’t fit?
PRODUCT INFORMATION
My open flame keeps blowing out. What should I do?
1) Confirm that the gas valve is set between 50-75% open. Often times, customers/installers will open the valve 100% to achieve the greatest flame, however, this can create an air pocket between the burner tip and the bottom of the flame, which can cause frequent blowouts. Most often, simply turning the valve back until the bottom of the flame is touching the tip of the burner resolves this issue.
2) Clean the burner tip regularly by running a piece of floss through the cooled slot in the brass stem. If any debris has settled or is stuck in this pathway, the gas may not be flowing properly, which can also cause more frequent blowouts.
3) Consider purchasing a Wind Guard. This is a physical accessory that slides over the burner to add an extra layer of protection from extreme wind. It does not hinder the look of the flame and can easily be added to the burner by you or your installer.
What is the difference between gas mantle and open flame gas lamps?

What is GasGlow® LED?
Learn more information about our GasGlow® LED.
What is the difference between GasGlow® LED and candelabra base electric fixtures?
Can I convert an electric lamp to natural gas?
Are American Gas Lamp Works fixtures certified?
Are you a real American manufacturer or just an online marketer?