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CALL TO ORDER: 724-274-7131
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Menu
  • Products
    • Best Selling Lamps
    • Aluminum Lamps
      • Residential Lamps
      • Mid-Size Lamps
      • Estate Lamps
    • Copper Lamps
    • Gas Torches
    • Heaters
    • Fire Bowls
    • Posts & Mounts
      • Posts
      • Pier Mounts
      • Wall Mounts
      • Mailboxes
    • Accessories
      • Lamp Finials
      • Finishes
      • Ladder Rests & Plaques
      • Residential Post Bases
    • Parts
      • Domes and Globes
      • Side Arms and Ventilators
      • Gas Burners & Electric Assemblies
      • Gas Lamp Mantles
      • Other Parts
  • About Us
  • Galleries
    • Photo Gallery
    • Video Gallery
    • Instagram Gallery
  • Commercial
  • Support
    • BTU & Gas Facts
    • How to Order
    • Illumination Technology
    • Frequently Asked Questions
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Home - Product Support - How to Order

Product Support

Designed to Last for Generations Designed to Last for Generations

  • BTU & Gas Facts
  • Frequently Asked Questions
  • How to Order
  • Instructions
  • Lamp Installation
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  • Return Policy
  • Warranty

How to Order

Parts and Accessories:

Must be ordered over-the-phone. Please call us directly at 724-274-7131 to place your order for parts, including glass, globes, mantles, burners, electric accessories, etc.

Lamps, Torches and Posts:

For Our Best Sellers, Select From Our Most Popular Lamp Designs. Visit Our Online Store Here. No problem! Call us at 724-274-7131 to place your order over-the-phone.

We are available to assist you Monday through Friday between 8AM and 4:30PM EST.

1. Choose Your Fixture:

Browse our collection of lamps, torches, and posts to select a style that fits your needs. Click, “Customize and Price” on the product page to begin designing your fixture.

2. Customize Your Fixture:

Use our Design Studio to customize your fixture by selecting the options and decorative accessories that you prefer.

3. Add to Project:

Once you’ve completed customizing your fixture, you’ll be asked to create an account in order to save your selections and/or complete your order.

4. Create an Account/Login:

Create a free account to organize your projects, add additional fixtures, save customized products, and submit your order. If you’ve already set up a free account, sign in to view, edit, or add to your existing projects.

5. Review and Submit Your Order:

Once you’ve verified your account, sign in to submit your order. A sales representative will contact you within three business days to confirm your order, provide the expected delivery date, discuss the shipping costs, and receive your payment information prior to completing the final transaction. At this time, payment can be made with a credit card. We accept Visa, MasterCard, Discover, and American Express.

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American Gas Lamp logo in white
  • 1299 4th Ave
    New Kensington, PA 15068
  • 724-274-7131
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