Product Support

Welcome to Product Support


Learn about American Gas Lamp Works products, view and download online Installation Instructions, browse Frequently Asked Questions, and more.

•  BTU and Gas Facts
•  Frequently Asked Questions
•  Place an Online Order for Lamps, Torches, Posts, and Mailboxes*
*To order parts, please contact us directly at 724-274-7131 x100
•  Installation Instructions
•  Lamp Maintenance
•  Return Policy
•  Product Warranty

Can’t find what you’re looking for? For additional assistance, please call us at 724-274-7131 x100 or email us at Our Sales and Technical Support teams are available to assist you Monday through Friday between 8AM and 4PM EST.